Do we repair printers?

This is a question I hear everyday. At one time I would have just replied “Yes”, but not anymore.

The reason, well it comes down to how much money you want to spend, as anything can be repaired, but do you want to pay the price to have it done.  Most households can purchase a printer (whether it be an inkjet, monochrome laser, or color laser) for less than $200.00.  Our in-shop rate is $55.00, for just labor, and if parts are required that adds more cost. So…do we repair printers? Yes, depending on the machine and what is wrong with it.

Anounce Printer Repair will tell you honestly over the phone if your machine is worth the drive to have it repaired. Hey some people can get very defensive, and think that we don’t want to help them. I am a consumer too, and I don’t know about anyone else but I don’t like to waste my money and appreciate someone telling me if something is not worth repairing, because I can replace it cheaper.

Just so you all know, we make more money repairing than we ever would selling you a new printer…the markup on a new machine is less than $20.00. So after I pull my technician off a job to talk to you, and it takes 15 minutes to convince you to purchase a new printer, and then you go to Staples or London Drugs, how much money did I make? Nothing.  So if Anounce Printer Repair tells you it is not worth repairing, don’t take it personal, just accept the advise and buy a new one, as we have just kept $55.00 in your pocket.

If it was about the money we would have you drop off your printer, and take your $55.00 and you would then have to go by another machine, but hey I would be $55.00 richer. So please, I am not being mean, I am just trying to help you save some money.

What kind of a printer do you recommend? Well guess that is for another day, and YES I do have an opinion on that too.

Have a great day here in Victoria BC. We are here to help with all your printers & plotters.